Manhattan Home Design, a furniture company focusing on mid-century contemporary and modern pieces, settings itself as a supplier of " cost effective luxury." The company supplies a curated collection of furniture, including famous reproductions and original designs, aiming to bring top notch, trendy pieces to a large audience.
Brand Approach and Products
The brand's core viewpoint, as highlighted by CEO Becca Polak, is to supply functional and elegant furnishings that forms the way people live. Polak, a former company attorney who acquired Manhattan Home Design in May 2024, brings a concentrate on customer-centric solution and quality. The company's directory includes prominent items like the Mario Bellini Couch and the Ducaroy Sofa, usually made with premium materials such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed take a look at Manhattan Home Design Reviews from both the firm's internet site and independent review platforms discloses a combined image. The Sitejabber website offers a especially telling point of view, with an general rating of 2.6 out of 5 celebrities, recommending a pattern of consumer frustration.
Positive Responses:
Several clients commend the aesthetic and high quality of the furnishings, keeping in mind that pieces often surpass assumptions in regards to product and workmanship.
Some testimonials from the firm's site highlight items as "statement-making" and " specifically what I required to pull the room together."
Older evaluations from third-party sites additionally mention favorable experiences with product quality and timely distribution.
Unfavorable Feedback:
Extra recent evaluations on independent websites like Sitejabber and Houzz repaint a less desirable picture, with constant grievances regarding service, value, and misleading advertising and marketing.
Common grievances highlighted on Sitejabber and other systems consist of:
Poor customer care: Consumers report a lack of interaction and problem fixing problems.
Deceitful methods: There are discusses of things being noted as "in supply" when they are not, as well as a "bait and switch" strategy with furnishings quality and sales.
Shipping and shipment problems: Long delays, unfulfilled orders, and harmed things upon arrival are regularly mentioned.
Problem with returns and reimbursements: Consumers have reported significant obstacles in getting reimbursements or substitutes for damaged or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her history remains in the business and legal world, and she obtained the Manhattan Home Design Becca Polak firm with the goal of improving the on the internet furnishings shopping experience. She is likewise a contributor to the company's blog, where she blogs about interior decoration fads and pointers. Her management is concentrated on curating ageless, high-quality items and transforming the company's credibility via a much more customer-centric method.